FAQ

Default solution folder, feel free to edit or delete it.

How Does The Free Trial Work?
The free trial means exactly what it sounds like, there’s no risk and no obligation to continue or pay if you don't find the service solves your use...
Sun, 3 Oct, 2021 at 6:57 AM
What Analytics are Available?
We currently retain the number of hits you make to each API at various granularities.  Via your dashboard, you can see a real-time view of 12 months of dai...
Sun, 3 Oct, 2021 at 7:27 AM
Will My Static IP Addresses Ever Change?
The short answer is no, they stay the same unless you ask us to change them or elect to do any of the following options that would require us to provide you...
Sun, 3 Oct, 2021 at 7:02 AM
I Have Questions About Privacy, Security, and Data Retention?
Since laws around the world are constantly changing, please head over to our Privacy, Security, and Data Retention FAQ for the most up to date answers. If...
Sun, 3 Oct, 2021 at 7:08 AM
How Does QuotaGuard Handle Proxying HTTPS connections?
A few questions come up all along the same line of inquiry: How does QuotaGuard handle proxying HTTPS connections?  Is it accurate that Quotaguard Static ...
Sun, 3 Oct, 2021 at 7:30 AM
Can we request longer time-outs for slow connections?
Due to a variety of factors, we see that some connections don’t receive a response for a while, so we’ve added the ability to request longer time outs for e...
Sun, 3 Oct, 2021 at 8:02 AM
Why are my Static IP's the same with multiple subscriptions?
By default, we provide users with a shared proxy service. This means that you share the servers and the IPs with many other users.   If you sign up for tw...
Sun, 3 Oct, 2021 at 8:09 AM
What if I need more detailed QuotaGuard Static IP Logging?
If you need some detailed logging beyond the scope provided in your QuotaGuard Dashboard, please click "Log Request" in the admin panel or open a ...
Sun, 3 Oct, 2021 at 8:11 AM
Reactivating 6+ Months Dormant Starters
On April 1, 2021, we are moving all of our QuotaGuard Support Documentation to  https://quotaguard.github.io/qg-docs/  Please Update Your Suppor...
Wed, 14 Apr, 2021 at 5:19 PM
How to Cancel Your QuotaGuard Subscription on the Azure Commercial Marketplace?
Sign in to your Azure portal with the account that is subscribed to QuotaGuard. From Azure Portal, open the “All resources” view where get a sortable/fil...
Sun, 3 Oct, 2021 at 8:13 AM