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The short answer is… it depends.

By default, QuotaGuard Static allows you to route outbound traffic from your app via a Static IP, for example, to access a database behind a firewall.

If you want to route inbound traffic via a static IP to your application, then you need to do a bit more configuration, and it comes with some caveats.

#1 - Creating a DNS record to point to a Heroku application

If you are doing this to try and setup DNS rules for your Heroku app (for example pointing myapp.com to your Heroku app) you should do this via a CNAME, not via an A record on the IP address.

You can find out more at this link about how to set up Inbound Proxies for your Heroku application.

#2 - Clients of your website have strict internal firewall controls and can only access websites with a specific IP address

If you have clients that can only access specific sites on the internet and you need a static IP address that they can add to their firewall then you can use QuotaGuard Static. Simply follow the instructions here to get started: http://support.quotaguard.com/solution/articles/5000633969


  1. You cannot just enter in the Static IP address. Multiple accounts may be sharing the same IP address, so without using a hostname in your URL, we are unable to determine which account to route traffic to correctly.

If you have questions, or if this solution doesn’t work or fit your use case, please reach out to us at Support so we can help figure it out with you.

Working with sensitive data, like HIPAA, Financial, or Personally Identifiable Information (PII)? 
    Then you will want to check out our QuotaGuard Shield solution, it's the same as QuotaGuard Static, but with stronger end to end security for your requests. We can also help migrate current Static customers to Shield for free, just reach out to us at Support to request assistance.