On April 1, 2021, we are moving all of our QuotaGuard Support Documentation to 


https://quotaguard.github.io/qg-docs/


 Please Update Your Support Bookmarks


 Documentation for this article will be maintained at 


https://quotaguard.github.io/qg-docs/quickstart-ruby 


Please click on the above link to ensure you are reading 

the most recent and updated documentation.


If you need some detailed logging beyond the scope provided in your QuotaGuard Dashboard, please open a ticket with us and share what level of detail you need, the date range, and any other information that might help us get you the right logs for your questions.

We can usually pull the right information for you within a few hours and send them to you via the Support system email. If you need a secure transfer of the logs, we can also do that for you too. 


If you have questions, or if this solution doesn’t work or fit your use case, please reach out to us at Support so we can help figure it out with you.


Working with sensitive data, like HIPAA, Financial, or Personally Identifiable Information (PII)? 
    Then you will want to check out our QuotaGuard Shield solution, it's the same as QuotaGuard Static, but with stronger end to end security for your requests. We can also help migrate current Static customers to Shield for free, just reach out to us at Support to request assistance.