You can absolutely use only one of the Static IP addresses that we provide. 

 

However, keep in mind, all our proxies are located behind a load balancer, therefore connections will appear to come from different IPs to outside services.

 

The simple solution for this (if you want to only use one IP Address) problem is to connect to the proxy directly, as this will bypass load balancer. 

 

To connect directly, please use one of the static IPs from your dashboard instead of DNS name of the proxy

 

If you're using FTP,  if your FTP provider supports SFTP (secure FTP over SSH) then you can use load balanced connections. If not, you'll need to do the above to allow for FTP access. 


If you have questions, or if this solution doesn’t work or fit your use case, please reach out to us at Support so we can help figure it out with you.


Working with sensitive data, like HIPAA, Financial, or Personally Identifiable Information (PII)? 
    Then you will want to check out our QuotaGuard Shield solution, it's the same as QuotaGuard Static, but with stronger end to end security for your requests. We can also help migrate current Static customers to Shield for free, just reach out to us at Support to request assistance.